Information provided by GHS on behalf of West Virginia BMS

Privacy Statement and Policy

Privacy Statement

Your privacy is important to Goold Health Systems. GHS strives to provide useful tools and information services to our clients while maintaining Patient and Carrier privacy. We do not share protected health information (PHI) to entities without authorization. PHI is shared only with entities allowed to receive such information for payment, treatment, or health care operations. We use standard security technology to protect your data. By visiting our website and using our Internet-based services, you agree to the terms of the Website Privacy Policy.

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule allows members/consumers the right to receive a notice that describes how individual health information may be used and/or disclosed and how to acquire access to this information. Goold Health Systems is federally mandated to send a notice (Notice of Privacy Practices) to consumers who are assessed by GHS nurses. GHS has developed the following Notice of Privacy Practices based upon Federal and State regulations. Please select the appropriate link below if you would like to see this notice.

GHS Notice of Privacy Practices - Word Doc
GHS Notice of Privacy Practices - PDF

GHS Website Privacy Policy

Personal Information We Collect

Voluntarily Provided Information

When you registered as a user of a website, you or your authorized agent voluntarily provided information about you and the Provider/Organization on whose behalf you registered. If you completed the registration on behalf of the Provider/Organization and its personnel, you represented to us that the Provider/Organization and its personnel authorized you to give us consent to use the information included on the enrollment forms. We will continue to use that information in accordance with the corresponding agreement we have with you and this Privacy Policy, unless you, the Provider/Organization or the affected individual, notifies us to the contrary. We also collect and use other information that you voluntarily provide (e.g. through responses to surveys, questionnaires, and the like). Personal information will not be collected from you without your knowledge. Providing personal information is always voluntary.

IP Address

We store the Internet Protocol (IP) address of your computer when you visit our website. The IP address does not identify the actual users of the website.

Cookies

We may also collect information about you and your use of our website through the use of Cookies. "Cookies" are small computer files we transfer to your computer's hard drive that allow us to know how often someone visits our website and the activities they conduct while on our website. This information allows us to statistically monitor how many people are using our website and for what purpose. If you do not want information collected through Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. However, Cookies may be necessary to provide you with certain features available on the website.

Disclosure of Your Information to Third Parties

Except as set forth in this Policy, we will not disclose unaffiliated companies any information we gather from you that could be used to identify or contact you. In the following limited circumstances, we may release Personal Information to third parties:

  1. To comply with applicable legal requirements such as a law, regulation, search warrant, subpoena, discovery request, or court order.
  2. In special cases, such as a physical threat to you or others.

Linking to Other Sites

From time to time we will provide links to other web sites, not necessarily owned or controlled by GHS. We do this because we think this information might be of interest or use to you or because we believe we can provide you with value added services. While we do our best to ensure your privacy, we cannot be responsible for the privacy practices of other websites. A link to a non-GHS website does not constitute or imply endorsement by GHS. Additionally, we cannot guarantee the quality or accuracy of information presented on non-GHS web sites. We encourage you to review the privacy practices of any web site you visit.

Use of electronic mail

We may provide email links on our site to further facilitate communication between GHS and you. Information collected through electronic mail may be shared with our Help Desk, employees or other third parties that perform services on our behalf. Unless otherwise noted, electronic mail on our website is not a completely secure and confidential means of communication. Non-encrypted electronic communications may be accessed and viewed by other Internet users without your knowledge and permission while in transit to us. Therefore, we recommend that you contact us by phone using one of the numbers found on our website or other published information from us whenever you are communicating personal information to us.

Private websites

The use of our private computer system (website) is restricted to authorized users. All attempts to access this site without proper authorization may result in criminal prosecution.

Disclaimer

Our systems are safeguarded and maintained for prevention of damages that are seen and unseen. However, there always exists the possibility of liabilities beyond our control such as: Acts of War, terrorism, fire, flood, changes in law, sabotage, economic and geocentric hazards such as by an Act of God. We cannot be held liable for such occurrences whereby data loss, downtime, loss of service, or private information is compromised. We will continue to monitor and maintain security standards and measures to help ensure the integrity and privacy of your data. You must notify us immediately should you become aware of any changes to parties whom have been authorized to use this website, or any instances of password protection failure or sharing or any other unauthorized access resulting from staff or their representatives in your employ. Goold Health Systems cannot be held liable for any uses of this website that are illegal, immoral or otherwise irresponsible for business conduct. You may not distribute, publish nor sell any of this data without written consent of Goold Health Systems.

Changes to our Web Privacy Statement

The foregoing Website Privacy Statement and Policy is effective as of April 14, 2003. Goold Health Systems may change this statement from time to time without notice. This statement is not intended to and does not create any contractual or other legal right in or on behalf of any party.

Contacting Us

Thank you for reading this statement. We hope that you feel comfortable using our websites. If you have questions or comments regarding privacy on this website, please email us at privacy@ghsinc.com